Your Privacy

Privacy Policy

At Shyam Ahuja, we value your trust and are committed to protecting the privacy of every client.

Last Updated: February 15, 2026

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Information We Collect

When you visit our website, make a purchase, or engage our custom design services, we may collect the following types of information:

Personal Information — Name, email address, phone number, billing and shipping addresses provided during checkout or consultation bookings.
Order Information — Purchase history, product preferences, custom design specifications, and payment details (processed securely through our payment partners).
Technical Data — Browser type, device information, IP address, and cookies used to enhance your browsing experience.
Communication Records — Correspondence with our team via email, phone, or in-person consultations related to your orders or inquiries.

How We Use Your Information

Your information is used solely to provide and improve our services. Specifically, we use your data to:

Process and fulfil your orders, including custom design projects Communicate with you regarding order updates, deliveries, and consultations Send curated newsletters and collection announcements (with your consent) Improve our website, products, and client experience Comply with legal obligations and prevent fraudulent activity

Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology and processed through PCI-DSS compliant payment gateways.

Your data is stored on secure servers with restricted access. We regularly review our security practices to ensure the highest level of protection for our clients' information.

Sharing of Information

Shyam Ahuja does not sell, rent, or trade your personal information to third parties. We may share limited data with trusted service providers who assist in:

Payment processing and fraud prevention Shipping and logistics coordination Email communication and marketing services (with consent) Website analytics and performance optimisation

These partners are contractually bound to handle your information with the same care and confidentiality that we do.

Cookies & Tracking

Our website uses cookies to enhance your browsing experience, remember your preferences, and provide personalised content. You may choose to disable cookies through your browser settings, though this may affect certain site features.

We use analytics tools to understand how visitors interact with our website, helping us improve navigation, content, and overall user experience. No personally identifiable information is shared with analytics providers.

Your Rights

You have the right to access, correct, update, or request deletion of your personal information at any time. You may also opt out of marketing communications by clicking the "unsubscribe" link in any email or by contacting our team directly.

To exercise any of these rights, please write to us at privacy@shyamahuja.com or contact our team through the website.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfil legal obligations, and resolve disputes. Order records and custom design specifications are retained for the duration of your relationship with us and for a reasonable period thereafter.

If you request deletion of your data, we will process your request within 30 days, subject to any legal retention requirements.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated through our website. We encourage you to review this page regularly.

For questions or concerns regarding this policy, please contact us at privacy@shyamahuja.com.

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